JaCorey Glaude, ENP, RPL, CMCP, began his career in Emergency Communications in Louisiana and has experienced unprecedented success over the years. JaCorey's success in Public Safety includes working with Calcasieu Parish E-911, LADOT, NTECC, and SafeCities-Schedule Express before joining RapidSOS as a Training & Engagement Manager. JaCorey is presently employed at Virtual Academy as a Regional Manager and concurrently remains under the headset as a PRN Telecommunicator at Harris County ESD11 continuing to serve his local community. JaCorey possesses many significant certifications and Public Safety credentials including APCO RPL & NENA ENP, CMCP, ECS & EID. Additionally, JaCorey is a certified customer success manager, (CCSM) and a certified APCO & TCOLE instructor. As a Champion of Change, he serves as a member of the NENA Education Advisory Board, a number of subcommittees for APCO & NENA, and a charter member of the DEI committee for ESD11. In 2023, JaCorey was appointed as a Texas NENA Commercial Advisor (CAM). JaCorey is most passionate about training and development and enhancing the Public Safety ecosystem through empowering others. JaCorey attributes his success to phenomenal mentors. He resides in Houston, Texas and enjoys spending his free time volunteering for worthy causes.