Pamela Frisk began her career in public safety in 1991 and has served in a variety of roles throughout hercareer, including 9-1-1 telecommunicator, senior supervisor, dispatch manager, jailer, deputy sheriff, policeofficer, and patrol corporal. She currently serves as the 9-1-1 Training and Public Education Manager for theCapital Area Council of Governments (CAPCOG) in Austin, Texas.

Pamela currently serves as the Texas NENA Immediate Past President and is an Emergency NumberProfessional (ENP). In 2014, she was honored as the Texas NENA Trainer of the Year. She also served on anAPCO International subcommittee that helped establish nationwide standards for emergencycommunications centers.

A dedicated advocate for the 9-1-1 profession, Pamela is an active member of the Texas 9-1-1 TrainersAssociation, where she served as President in 2023, and the 9-1-1 Public Educators of Texas, where sheserved as President in 2018. Her commitment to the industry has led her to volunteer on numerouscommittees for the Texas Public Safety Conference, including serving as Chair and Co-Chair of theEntertainment, Purchasing, and Communications Committees. Through these roles, she has helpedenhance conference operations, strengthen member engagement, and expand the conference'scommunications and social media presence.

With more than 35 years of experience in criminal justice, law enforcement, emergency communications,public education, and public administration—including over seven years in management—Pamela has beena certified TCOLE instructor since 2001. She holds an Associate Degree in Criminal Justice and a Bachelor'sDegree in General Studies with concentrations in Criminal Justice, Criminal Law, and Public Administration.