The Silent Hero Certificate of Recognition is a noncompetitive award presented to an individual telecommunicator in recognition of his/her exceptional professionalism in the field of public safety.  It also acknowledges the special contributions of telecommunicators whose daily performance is an inspiration and example to others.

 

Eligibility Criteria:

 

Nominees must have been employed in the applicable category by a public safety or 9-1-1 administrative entity anytime between January 1, and December 31 of the prior calendar year.  Only one telecommunicator per PSAP.  Membership is encouraged; however, nominees do not have to be members of NENA to participate.  Persons submitting a nomination or being nominated must be residents of Texas.

 

Award Winner Receives

• Certificate of Recognition

 

Qualities:

• Demonstrates a positive attitude toward all aspects of the job.

• Willingness to be a team player.

• Professionalism and pride in work.

• Ability to earn and maintain the respect of co-workers.

• Flexibility in assignments.

• Job performance above and beyond the call of duty.